valid from October 2020
Useful information for your booking
Find our actual booking conditions in the following text.
The following services are included in the apartment price:
- Bed linen
- Towels
- Dishes
- Cutlery
- Glasses
- Dishtowels
- Dishwasher tabs
- Free WLAN in the whole building
- Per apartment 1 free parking lot direct in front of the house
- Electricity and heating
Apartment check-in:
Check-in to the apartments on day of arrival is possible at 4:00 pm (16:00) earliest and 7:00 pm (19:00) latest. Other arrival times upon agreement.
On your departure day we kindly ask you to leave the apartment at 09:30 am (09:30) latest.
As we welcome new guests after your departure we also need your parking lot. There for we ask for your understanding that it is not possible to leave your car on our premises until afternoon. Free parking is available for you at the Maibrunn cable car valley station. It is not permitted on the departure day to use our showers after skiing. Thanks for your understanding.
Arrival and departure:
Please note that our main changeover day is Saturday. During certain dates/seasons we only accept bookings from Saturday to Saturday. We ask for your understanding.
Deposit payment:
You accept and confirm your booking by paying the deposit / down payment (30% of the total price).
The bank account details are submitted to you with the confirmation email for your booking request.
For bank wire transfers please always state your booking code (code + lastname) in every transfer conducted. We send you a payment confirmation after we received your payment.
Please submit your payment to our bank account within 7 days. Otherwise we can not guarantee your booking. If we don’t receive your deposit we will cancel your booking.
Taxes:
All prices on this site include all taxes applicable at the time of publication.
Tourist Tax:
The tourist tax is not included in the price and adds up to the total price as follows:
- Adults: 2.60 € per night
- Children 0 – 17 years: 0.00 € per night (free)
Sonnenschein Card / Kärnten Card:
The service fee for the Sonnenschein Card (incl. Kärnten Card) is as follows:
- Adults: 0,70 € per night
Payments:
- Down payments can be made via bank wire transfer, credit card, PayPal or pay-now / Klarna.
- Payments on site are possible in cash or with credit or debit card.
Cancellation conditions:
The following cancellation conditions are applicable:
| until 14 days before arrival | free |
| from 14 days before arrival | 30% of the total price |
| No show and early departure | 100% of the total price |
Note: The legal right of withdrawal acc. to EU regulations is substituted by the respective cancellation policy.
In case it is not possible for you to travel because of quarantine, an offical closure by authorities or a travel ban, a cancellation is free of charge. In this case any prepayments or deposits will be refunded completely.
- In addition the general terms and conditions for the hotel industry are applicable.
- Versions in other languages are available here.
- Please remind that we are only accepting reservations and cancellations in written form.
- We recommend you to sign a european cancellation insurance.
Wellness package:
For a service fee you are eligible to use the wellness oasis at Hotel Almrausch****:
- Adults and children: 16.00 € per person & day
You can book this extra on-site directly at the reception in Hotel Almrausch****.
Breakfast buffet – gourmet breakfast:
During your stay you can also opt for a daily breakfast at Hotel Almrausch****:
The service fee per day is:
- Adults: 15.00 € per breakfast
- Children 0 – 14 years: 12.00 € per breakfast
You can book this service one day in advance on-site directly at the reception in Hotel Almrausch****.
Children discount:
Children from 0 – 2 years are free of charge.
All other children above 2 years count as a full guest. Please note that we don’t offer any special children discounts for bookings of our apartments.
Parking:
The amount of parking lots is limited. We offer you 1 parking lot per apartment (if not other stated in the booking confirmation).
Extra bed:
We can offer you an extra bed for a service fee of 20.00 € per night.
We don’t provide more than one extra bed per apartment. Thank you for your understanding.
Please leave us a comment in your booking inquiry if you want to have an extra bed.
Ski storage:
There is a general locable ski storage room available for all apartments.
Pets:
Pets are not allowed!
Smoking:
Smoking is not permitted within our apartments. We offer you ash trays on the balconies and outside.
Wireless LAN
There is free WiFi available for you in the whole apartment house.
Competent court:
Bezirksgericht Spittal an der Drau